Privacy Policy for Protoys India
Effective Date: 7-10-2024
At Protoys India (the "Company," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Data: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.
- Transactional Information: Records of your purchases, payment methods, and order history.
- Technical Data: IP address, browser type, and device information when you access our website.
- Communication Data: Any messages, feedback, or inquiries you send to us via our website, email, or customer service.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Processing Orders: To fulfill, process, and ship your orders, and to handle payments securely.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your purchases or use of our services.
- Marketing and Promotions: With your consent, we may send you promotional materials, special offers, newsletters, or notifications about new products.
- Website Analytics: To improve the functionality and user experience of our website, and to monitor traffic and technical performance.
3. Sharing of Your Information
We do not sell or rent your personal data to third parties. We may share your information in the following scenarios:
- Service Providers: We may engage third-party providers for services such as payment processing, shipping, and IT support, who may have access to your personal information solely to perform these services.
- Legal Requirements: We may disclose personal information if required to do so by law, or in response to a legal request to protect our rights, safety, or the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of the company, your information may be transferred as part of the business assets.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the following rights concerning your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to any legal obligations we may have.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze site usage, remember your preferences, and provide targeted content. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
Our products and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 18. If we learn that a minor has provided us with personal information, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the revised date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Protoys India
info@protoysindia.com
Mumbai,Maharashtra